Consumers (any natural person acting outside their trade or profession) have the right to cancel this contract within 30 days without giving any reason.
The cancellation period is 30 days from the day you or a third party (other than the carrier) receives the goods.
Please send a clear statement (e.g., email or letter) to:
Blackskies GmbH
Ernst-Meurin-Str. 51a
33415 Verl
Germany
Tel.: +49 1579 2344822
Email: support@akitsune.com
You may use our Cancellation Form (optional).
(NOTE: This is not the return address - you'll find it below)
To meet the deadline, it is sufficient to send the notice of cancellation before the 30-day period expires.
If you cancel, we will refund all payments received from you, including standard delivery costs (excluding any additional costs resulting from a more expensive delivery option than our standard), without undue delay and no later than 30 days from the day we receive your notice of cancellation. We will use the same means of payment you used for the original transaction, unless expressly agreed otherwise.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earliest.
Blackskies GmbH
Zur Alten Wiese 33
33415 Verl
Germany
Please return the goods within 30 days of informing us of your cancellation. You are responsible for the direct costs of returning the goods.
Return Shipping Options
You are responsible for the direct costs of returning the goods.
🇩🇪 Customers in Germany: We offer a subsidized DHL return label for a flat fee of €4.00, which will be deducted from your refund. To use this service, visit our 👉 return portal
🌍 International customers: Please use a trackable shipping method of your choice. We are not responsible for lost return shipments.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
If this purchase was financed with a loan and you cancel the purchase contract, the loan contract is also cancelled if both form an economic unit.
(Only complete and return this form if you wish to cancel the contract.)
To: Blackskies GmbH, Ernst-Meurin-Str. 51a, 33415 Verl, Germany
Email: support@akitsune.com
I/We hereby cancel my/our contract of sale of the following goods / for the supply of the following service:
__________________________________________________________
Ordered on: ____________ / Received on: ____________
Name of consumer(s): ____________________________________
Address of consumer(s): __________________________________
Signature of consumer(s) (only if on paper): _______________
Date: ___________________